The ability to adapt and change course can be the difference between thriving and merely surviving in today’s fast-evolving economy. In turn, ‘pivot’ has become an increasingly common term in the corporate lexicon, especially over recent years, as companies face unprecedented challenges and opportunities. What is a pivot? A pivot is a strategic shift in […]
In today’s fast-paced business landscape, the phrase ‘This is how we do things around here’ seems to have lost its relevance. Gone are the days when craftsmen and tradespeople meticulously honed their skills, passing down traditions to the next generation with pride. As we transition from the incremental era of yesteryears to the exponential age […]
Who and what data you trust in business is important and increasingly audits are being used to provide confirmation of the facts – whether to shareholders, potential investors or banks. An audit is a statutory requirement for many businesses and is often performed on a voluntary basis by firms who do not otherwise have a […]
Let’s face it – receiving feedback can be uncomfortable. Even the most well-meaning and gently delivered constructive criticism can feel like a complete shock to the system, and most people do not take feedback as well as they’d perhaps like. This can be problematic enough when it comes to employee experience of performance reviews, but […]
“There’s no substitute for experience.” This is a phrase we hear often in business and our wider lives. But while this commonly refers to choosing people or a company to provide a service, shouldn’t the phrase also apply to the experience your customer receives? Without customers, businesses would not exist. The customer experience they receive […]
If the last few years have taught us anything, it’s how unpredictable the world can be and the importance of planning ahead for challenging circumstances. Here, I’ll discusses the importance of a shareholders’ agreement, particularly when it comes to difficult scenarios. A shareholders’ agreement is an essential tool recommended for any company with two or more […]
Do you know what your business pays in sales and marketing costs to attract one additional customer? Do you know the average profit your business realises from a future customer relationship? Gaining insight into your Customer Acquisition Cost (CAC) and Lifetime Value (LTV) is crucial. The long-term success of your business depends, at least to […]
For several decades received wisdom has told us that property investment is the best way to watch your wealth grow. There’s something powerful about investing in a tangible asset you can touch, see and control. Contrast this with purchasing shares in a conglomerate that is intangible, but can – entrusted to a financial expert – […]
I’ve always been drawn to and had a fascination for exceptional leaders, particularly in the realm of business. I find myself thinking, “What distinguishes these personalities?” “Which qualities and strategies drive them to the top of their respective sectors and industries?” I have been lucky enough to meet some of the top business leaders on […]
As an incoming MD, possibly taking the place of the original founder/MD who may be moving into a chair role, you’re there because the business needs a senior person who has skills and experience that don’t currently exist in the organisation. Phil Gripton, partner at Waypoint Partners explains that the incumbent leadership team will have […]