A great customer experience can make the difference between a business flourishing and failing. When customers have a positive interaction with a company, almost all (94%) say it increases the chances of them purchasing again. In other words, great experiences lead to increased revenue. And while there are a few ingredients to delivering a standout […]
48 percent of women said work had a negative impact on their mental health, compared to 40 percent of men. Women are also less confident in openly discussing their mental wellbeing with their employer. 34 percent of men called in sick due to poor mental health and were happy to disclose this information with their […]
After a competitive application process, 12 engineering businesses have joined the Royal Academy of Engineering’s new programme to provide impactful interventions that support inclusive leadership in an engineering context. The Inclusive Leadership Programme is the result of a six-month scoping and consultation project involving 60 engineering industry experts from organisations across the UK. They contributed […]
JoJo Maman Bébé, the UK’s well known B Corp brand for Baby, Kid’s and Maternity launch their ‘Helping Hands’ Community Grants initiative for the second year. Supporting local community projects across the UK and Ireland, the company will be donating up to £10,000 each to six winners chosen by the public. Applications from registered charities, […]
The UK could unlock £57 billion for the economy by 2030 through a green industrial strategy, according to the Confederation of British Industry (CBI). The CBI has called for governments to be mandated to test policies against the UK’s climate commitments and forcing the Treasuring and Office for Budget Responsibility to provide an estimate from […]
Nearly a fifth of the UK’s office space cannot be let to the “overwhelming majority” of tenants because it does not meet new energy standards, according to a survey of the sector. Under energy efficiency rules that came into effect in April, all tenanted commercial property buildings, from offices to shops and warehouses, need to […]
New research has revealed the huge contribution the Summer Economy makes to the UK economy. Data shows coastal SMEs contribute £3.15bn in Gross Value Added (GVA) to the UK economy and support 269,000 jobs, with 10,900 SMEs in coastal areas relying on seasonal summer trade. Coastal businesses looking forward to a bumper summer SMEs on […]
Leading skills and recruitment company Investigo, which is part of The IN Group, has appointed industry veteran Derek Mackenzie as CEO of UK and Europe to lead its European expansion plans following the company’s rapid growth. With the appointment of Mackenzie, Investigo plans to bolster its headcount to 300 staff over the next year, up […]
UK freelancers and small business owners continue to be plagued by the problem of late payment, according to new research. Analysis of invoices sent by accounting software company FreeAgent‘s small business customers between June 2022 and June 2023 has revealed the startling impact of late payment on the UK’s SME sector – with just under […]
A social enterprise is targeting a record pay out to independent artists and producers, of more than £3.5million in the coming year, following the launch of two new outlets. The not-for-profit Scottish Design Exchange – which provides high street retail space for hundreds of artists, designers, and artisan food manufacturers – expects to more than […]