When considering possible exit routes for your business, selling to an Employee Ownership Trust (EOT) can have several benefits, but a word of caution, this is not an exit route that can just be unilaterally imposed on your management team. I recently met with a business owner who had decided that sale to an EOT […]
Business process outsourcing has skyrocketed since covid, with 48% of companies now outsourcing their work. Whilst saving time and resources, outsourcing your marketing is an effective way to pool real expertise, gain access to advanced marketing tools, minimise overhead and improve return on investment (ROI). With outsourcing, businesses can focus on core activity and provide […]
With the latest Gallup report showing the UK as having only 10% of workers as being ‘highly engaged’, it raises the question of just how do we show employees how much they’re appreciated? We know how important managers are to people’s experiences of work, but Gallup also shares how managers reported as being even less […]
In a world of struggling supply chains and unexpected economic circumstances – ensuring cash flow and profitability is a top priority for many businesses. But shockingly, over half of businesses are still relying on manual checks for their B2B payments – meaning they don’t have a clear view on what their teams are spending and […]
According to the charity Autistica, only around 30% of working-age autistic people are in employment, and they face the largest pay gap of all disability groups. CIPD research published in February 2024 found that one in five neurodivergent employees surveyed have experienced harassment or discrimination at work because of their neurodivergence. Our article published in […]
The ability to adapt and change course can be the difference between thriving and merely surviving in today’s fast-evolving economy. In turn, ‘pivot’ has become an increasingly common term in the corporate lexicon, especially over recent years, as companies face unprecedented challenges and opportunities. What is a pivot? A pivot is a strategic shift in […]
In today’s fast-paced business landscape, the phrase ‘This is how we do things around here’ seems to have lost its relevance. Gone are the days when craftsmen and tradespeople meticulously honed their skills, passing down traditions to the next generation with pride. As we transition from the incremental era of yesteryears to the exponential age […]
Who and what data you trust in business is important and increasingly audits are being used to provide confirmation of the facts – whether to shareholders, potential investors or banks. An audit is a statutory requirement for many businesses and is often performed on a voluntary basis by firms who do not otherwise have a […]
Let’s face it – receiving feedback can be uncomfortable. Even the most well-meaning and gently delivered constructive criticism can feel like a complete shock to the system, and most people do not take feedback as well as they’d perhaps like. This can be problematic enough when it comes to employee experience of performance reviews, but […]
“There’s no substitute for experience.” This is a phrase we hear often in business and our wider lives. But while this commonly refers to choosing people or a company to provide a service, shouldn’t the phrase also apply to the experience your customer receives? Without customers, businesses would not exist. The customer experience they receive […]